Privacy Policy

Introduction

At Raqi Home, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Make a purchase or place an order
• Subscribe to our newsletter
• Contact us with questions or comments
• Participate in surveys or promotions

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device type and operating system

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer service and support
• Sending you updates about your orders
• Improving our website and services
• Personalizing your shopping experience
• Sending promotional materials (with your consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Payment Processing: With payment processors to handle transactions securely
• Shipping: With shipping companies to deliver your orders
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or other business transaction

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain limitations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: